skip to Main Content
24x7 Helpdesk Support
Call: 1300 660 368

24x7 IT Support with Helpdesk Services

Do you want to get rid of IT related problems that occur in your Healthcare Management Systems? Are you looking for a one stop solution to resolve all types of technical IT issues?

MedicalIT.Services is an eminent IT company in Australia that gives you peace of mind with 24×7 IT support services for the Healthcare Industry. Our IT Helpdesk Support can manage your servers, solve desktop issues, and build network infrastructure with onsite and remote support.

Contact Us
24x7 Healthcare IT Support

What is 24x7 IT Support in Healthcare?

In an IT context, 24×7 support is a type of service that is provided 24 hours a day, 7 days a week and 365 days a year. This means that an IT Company can provide 24/7 support which can include server monitoring, desktop support, build IT infrastructure and so on. 

During the COVID-19 Pandemic, many healthcare facilities are operating 24/7/365 and providing urgent patient care. But due to lack of technical expertise they cannot maintain an IT department that could  impede the ability of patient’s care. That’s why healthcare providers outsourced their IT division to solve IT-related problems and errors.

Why Does Your Practice Need 24x7 IT Support?

Your IT infrastructure is the heart and brain of your healthcare system. According to recent reports, the healthcare industry is suffering due to the rise of cyber-attacks, data breaches and ransomware threats. They are investing huge numbers of resources into technology to bring improvement and streamline their process. But due to lack of technical support and legal requirements, it is critical for healthcare providers to run their practices flawlessly. Following are the reasons why healthcare practices need 24×7 IT Support Services.

  • Facilitate continuity of patient care
  • Help medical research and development
  • Simplify the process of online bookings and appointment   
  • Secure medical devices from cyber-attacks and ransomware threats 
  • Protect and share patient information securely across multiple devices
  • Centralize medical information for better management and easy access
24x7 Medical IT Support

How MedicalIT.Services Can Help Healthcare Business?

With over a decade of working experience in the healthcare sector, MedicalIT.Services is recognized as a leading IT services company in Australia. We are passionate about helping every healthcare professional through providing cost-effective 24×7 IT Support and Services. Find out how we can support your healthcare business with the latest technologies and trends.

Server Support

Your servers are the brains of your hospital’s networks. Our ‘IT Doctors’ can manage, maintain and monitor your servers all day.

Desktop Support

Maximize the performance of your computer system and increase user experience with the help of our remote desktop support services.

Network Support

We are offering round the clock tech-support, tracking and management. Our brilliant minds map out and automate network systems.

Medical Phone System

Streamline healthcare communications with our cloud-based medical phone system featuring call, chat, and video capabilities.

IT Disaster Recovery

Our IT disaster recovery services help your healthcare practice to recover faster and resume operations in case of any disaster.

IT Consulting Services

Our team of IT Consultant will help you to align your healthcare system with the latest technology for better patient outcomes.

Additional Features of Our 24x7 IT Support

24x7 Healthcare IT Support
Fast Response Time

Quick Response Time

Our technician will be on your doorstep in 1 or 2 hours for on-site support and our diligent team happily solves all issues remotely 24/7.

Continuous Monitoring

Continuous Monitoring

We believe in taking action before the worst happens, therefore you can rest assured that our eyes are constantly monitoring your IT infrastructure.

Software Support

Software Support

Our expert team upgrades your existing software and recommends new ones based on the latest technological advancements according to your budget

FAQs About Our 24x7 IT Support Services

24/7 IT support refers to the monitoring and maintenance of the IT infrastructure of a business/ organization 24 hours each day and seven days of the whole week.

With an outsourced IT department, healthcare systems can reduce and scale IT expenses, decrease human resources expenses, get access to unmatchable expertise and experience, avoid risks and concentrate on expanding their organization.

Latest and innovative technologies aid healthcare systems in improving patient care and reacting to a moving regulatory environment. The Healthcare industry requires a secure IT infrastructure more than any other industry. With robust IT support, healthcare practices can run with fewer errors and recover fast from unforeseen disasters.

Medical IT. Services build full integrated IT infrastructure by implementing recent best practices in the medical sector. From electronic medical records to continuous monitoring of the servers, networks, and IT systems, we make a centralized IT infrastructure that optimizes the workflow of your medical practice.

Our dedicated team is available on a single phone call and our personnel will arrive at the doorstep of your medical facility in a few hours if onsite support is needed. 

Keep Your Healthcare Systems Running 24x7

When it comes to IT support services for healthcare organizations, MedicalIT.Services is always ready to respond to resolve all types of IT related issues whatever the time of day or night.

Whether you are setting up a new practice or converting your existing facility into a virtual medical center, our engineer will analyze your IT infrastructure and provide you customized IT solutions that suit your needs. You can contact us through call or email, our IT helpdesk staff are available 24×7 to provide support and services.

Contact Us
Healthcare IT Support Services
Back To Top