FAQs

Headquartered in Parramatta NSW, Australia and operating 24/7/365 (Twenty Four Hours A Day, Seven Days A Week and Three Sixty Five Days A Year) as per Australian Eastern Standard Time (AEST) Time Zone.  You can call any time at 1300 660 368 or visit our contact us page and submit the inquiry form.

Yes, we are experts in this domain. Our healthcare IT consultants are experienced in setup, install, configure and troubleshoot the most demanding clinical management software programs including Medical Director, Genie, Best Practice, Shexie, FrontDesk, TM2, Incisive and Bluechip. We are also working with many other less known software platforms that enable healthcare providers to achieve the best patient outcomes and care.

Whether you are practicing in Sydney, Melbourne, Brisbane, Perth or running a medical clinic in any rural area of Australia, we are always ready and operating 24×7 to provide you on-site and remote IT support.

Since 2010, we have been providing State-Of-The-Art IT Solutions with Cutting Edge Technology. Following are the reasons why leading healthcare firms in Australia are partnering with us to take care of their IT Support. 

• Assist in your healthcare practice with preparation for a compliance audit.
• Operating 24×7 round the clock, so you will always have the help and IT support you need.
• Cybersecurity Solution that helps to protect patient’s information and medical devices vulnerabilities. 
• Effective IT security policy to protect your healthcare organization from cyber-threats, data breach, and manage cloud workloads.

MedicalIT.Services can design and deploy effective IT security policies that help to reduce medical errors, increase safety of Medical IOT devices, protect patient’s data and enhance security that drastically help to improve the quality of care.

We help minimize your IT disruptions and optimize your IT workflow. From Tier 1 Level to Tier 4 Level IT Support including 24×7 helpdesk and service delivery, in-depth technical support, define root causes and provide solutions, system maintenance, and software vendor support.

We have in-depth knowledge and specialized in setting up a new medical practice in Australia. Our end-to-end IT Solutions have helped hundreds of medical practices to minimize the risk involved in starting a new healthcare business in Australia.

We provide you a robust IT security solution that helps to protect your practice data from cyber-attacks,  secure patient’s information and improve medical devices vulnerabilities. Our advanced cybersecurity solutions can safeguard your data against malicious bots and DDOS attacks.

MedicalIT.Services understands that a healthcare company’s business strategy and IT needs can change at any time. You are always welcome to talk with us and adjust the terms of our service contract as per your business needs.